Project Description
This project is for implementation of Microsoft CRM 2015 for Power and Gas Distribution Industry and we have so far done following work:
- Opportunity Management to enable process of offering rates and plans by customer service department
- Representative, processing payment and running a soft credit check to begin your electric service
- Residents and Business customers with supported feature of Broker mediation is also part of process.
- Legacy data is imported into CRM Repository for user view reference
Technology Used
- C# .NET Plugin
- Workflows
- JavaScript